WorkCover & TAC GP Services

Family Health Clinic Malvern provides GP care and support for patients with WorkCover or TAC-related health concerns, including assessment, treatment and relevant documentation.

WorkCover & TAC

GPs play a vital role in managing a patient’s healthcare following a traffic accident. At Family Health Clinic Malvern, our GPs are available to support and promote physical and mental recovery and rehabilitation. There are guidelines that GPs follow per TAC to assess and track the outcomes and progress of an individual’s journey post-accident. It is valuable for the patient to have a GP to manage TAC-related documentation, return-to-work planning and ongoing medication management where clinically appropriate. Feel free to book a consultation if you have been involved in a traffic accident.

What To Expect

Make an Appointment

Book an appointment that works for you

Talk to Us

Chat to your GP about your health concerns.

Make a Plan

We will develop a plan and offer recommendations.

Follow Up

Follow the agreed plan and review your progress with your GP.

Seek help today. Make an appointment to speak to us.

Help Manage Your Treatments

If you have experienced the unfortunate situation of being in a road traffic accident, rest assured that our GPs can support you through this difficult time. At Family Health Clinic Malvern, our GPs can manage the many aspects of treatment, TAC documentation and progress tracking.

It is valuable for the patient to have a GP to manage TAC-related documentation, return-to-work planning and ongoing medication management where clinically appropriate. Feel free to book a consultation if you have been involved in a traffic accident.

Support Your Recovery

Following a road accident, many physical, mental and social challenges arise. With the help of one of our GPs, care may include rehabilitation support, referrals to other health professionals, treatment reviews, relevant TAC documentation and return-to-work assessments where clinically appropriate.

Note for Patients

Eligibility, approval and reimbursement depend on the status of the claim, the service provided and the requirements of the relevant insurer or authority. Patients should confirm their individual entitlements and whether prior approval is required.

Family Health Clinic Malvern requires payment according to the clinic’s current billing policy. Where applicable, an invoice can be provided for the patient to submit to the insurer or relevant authority.

Bring the claim number and available documents relevant to the consultation. A longer appointment may be required for an initial assessment or report.

Our Practitioners

General Practitioner

Frequently Asked Questions

What information do I need to bring to my appointment?

Bring your claim number and any available documents relevant to the consultation, such as hospital or medical reports. The information required can vary depending on your circumstances and the status of your claim.

What do I need to do to book a WorkCover appointment at Family Health Clinic?

If you would like to visit our clinic for medical support for a WorkCover claim, simply contact our rooms and advise our friendly receptionist. An initial WorkCover appointment at the GP may be an extended consultation to ensure that all relevant paperwork can be read and recorded.

What WorkCover services do you provide?

It is a GP’s role to make sure that patients who have been injured or become ill from their work environment receive adequate medical treatment to help them recover and rehabilitate. The ultimate goal, if the situation allows, is to encourage the patient to get back to work. There are health assessment documents that a GP will need to complete to assist patients with their WorkCover case.

How does WorkCover insurance work in Victoria?

In short, there is a mandatory obligation for employers to pay WorkCover contributions annually. This money is used to fund WorkCover claims.

What does WorkCover cover?

What WorkCover may cover depends on your claim, the service you receive and the requirements of the relevant insurer or authority. Check your individual entitlements and whether approval is needed before receiving care.

How do I book a TAC appointment?

When you make an appointment with Family Health Clinics for a transport-related consultation, please advise the receptionist of the nature of your appointment, as a longer initial visit may be required. There is often extra paperwork for doctors to read and record.

How do I find my TAC claim number?

Once you lodge a TAC claim, you will be assigned a claim number. You will need to provide this claim number to your GP and all other specialists who may be involved in your treatment and recovery. Some employers will also need proof of a TAC claim as well.

Is TAC compensation taxable?

The tax treatment of TAC payments can depend on the type of payment and your individual circumstances. For information about your situation, check with the TAC, the Australian Taxation Office or an appropriately qualified tax adviser.

Who can claim TAC?

Eligibility and available support depend on the circumstances of the transport accident, the status of the claim and TAC requirements. Patients should refer to the TAC for current eligibility and claim information and keep available documents relevant to their accident and medical care.

What do I need for a TAC claim?

The documents required will depend on your circumstances and TAC requirements. Keep available information relating to the accident, medical treatment and your claim, and bring your TAC claim number and relevant medical documents to your GP appointment.